Support

Contact support

Email support@rabbithole.tube and include the relevant purchase, creation or hosted-event reference. Do not send a sign-in link, password, payment-card details or other secrets.

You can check a retained purchase from Credits and Chips and reopen saved creation status from My contestants. Your competition history shows the retained event, service deadline, official result and any Credit return. Checking an existing record does not start another purchase, creation or event.

If a sign-in link has expired or already been used, request a new email link from Sign in.

Hosted event concerns

Open the competition details page to report a delivery problem, missing contestant or a film that contradicts its official result. Include what happened and where in the film. Reports retain the original event and outcome; they do not trigger replacement generation or an automatic Credit adjustment.

Content concerns

Report a concern about a contestant or other content. A report does not automatically remove ownership or return Credits.

Authorized operators can open the separate support console. Ordinary customers do not need operator access to view their account or request help.